About Buds & Blooms Floral

Were conveniently located at Plaza Damas Shopping Centre, where we cater to customers looking for flowers to fit in every occasion.
Specializing in English flower arrangements, we have a growing collection of beautifully crafted bouquets, baskets and stands that are designed with an amazing variety of flowers.
We cater to our customers wants and needs by importing the best buds and blossoms and all our bouquets are guaranteed to arrive fresh and charming upon delivery.

Q. What are the payment methods available for customers?


A. Payment methods include online and ATM banking, credit card payment, and cash payment at our outlet.

Q. Is COD available?


A. Do call us at +6011-2154 1769 for enquiries and further details.

Q. What kind of delivery options do you provide?


A. We do provide delivery for every order. Alternatively, you may arrange for a pick up at our outlet.

Q. What will happen if the recipient is not around when the flowers are being delivered?


A. Office Buildings
We will either leave the flowers with the receptionist or leave it at the desk of the recipient with a required signature as proof of delivery.

 

B"Private Residences
We will contact the purchaser to agree upon one of three options: -

i. We will leave the flowers either at the front door of the residence in question or at the guard house of a high rise
building. (We are also willing to leave the flowers with the neighbors if all parties are in agreement.)

ii. We will reschedule and try to deliver the flowers at another time or date. (Please be advised that a second delivery
will incur additional charges and will only be made after payment has been received.)

iii. You may also opt to pick up the flowers at our outlet at Hartamas Shopping Centre. You can call us at +6011-2154 176 to schedule a pick up. (Please note that the delivery fees will NOT BE refunded.)

FAQ

 

Q. What are peak periods and when do these dates occur?


A. Peak periods occur during holidays where flowers are in high demand. Peak period includes holidays such as
Valentines Day, Mother Day, Christmas, etc, with each period lasting for 3 days. (These 3 days are defined as 2 days
before each holiday plus the day of the holiday itself.)

Q. Why are the prices of flowers so much higher during peak periods?


A. As the demand of flowers will be higher during these peak periods, suppliers tend to increase their stock price.
Subsequently, it results in an increase og our bouquets as well.

Q. How do I know whats in my bouquet?
 

A. As each flower is unique in their own way, each of our bouquet is unique too. Kindly refer to the description section
to find out more about your chosen bouquet.

Q. Do you have ready-stock in your store for walk-in customers?


A. Yes, we have an array of fresh flowers for our walk-in customers perusal. Find us on the ground floor of HartamasShopping Centre or call us at +6011-2154 1769.

Q. Will I be able to cancel my order after payment?


A. Unfortunately, we do prepare the flowers freshly upon orders and as flowers are perishable goods, we are unable to
cancel any orders.

@2017 Buds & Blooms Floral